The British were good at building systems and networks. Take for example, postal network, railway network, judicial system, administration system. They became efficient at it and it helped them build an empire spread across continents. With the industrial revolution, they mastered producing goods in bulk through manufacturing systems in factories. To run these factories, they needed lots of blue collar workers who thought and behaved alike (that is to take instructions and do repetitive work mostly). That was enabled by their education system where in the masses were educated with a common curriculum across the country. In other words, schools were run like factories with standard operating procedures of teaching the already defined curriculum. As you inspect the goods coming out of the factories, in a similar fashion, tests, exams, grading system were developed in schools. Individual attention, boosting curiosity or creativity or flowering what was natural talent in the students took a back seat as the objective was mass education of the society to become employable. All of it was fine until the society and the education system progressed at a comparable pace. That is changing now.
Technology changes the way we live and work. What was slow and gradual and is happening at a more rapid pace now. The internet completely dismantled the postal network which worked fine for centuries. Similarly robots are fast replacing the workers in the factories. Artificial intelligence enabled systems decide the credit worthiness of a borrower in the banks these days. Industries are transformed at a rapid pace. But the education system is failing to catch up. Don’t you remember many entrepreneurs complaining about the quality of education and the skill gaps of those passing out making them unemployed for a long time? As the technological transformation gathers further pace, the earlier education system of mass teaching will find no takers. As industry have to retrain the newer workforce, usefulness of the formal education will be questioned more frequently and it will have to go through a disruptive change to become relevant. What do you think?
First let me talk about of branding in the education sector. IIT, IIM's would come to mind initially and then other institutions who have earned name and fame, mostly for right reasons and through sheer hard work. Why it mattered getting into a branded educational institution is, quality of teaching, supporting infrastructure and most importantly separating the top student talent through entrance test and grouping them so they come out well. This ensured the success of those passing out. But internet is changing it all, slowly and surely. Now education is going digital and taking roots deeply. Staring from private tution from primary school children (my son takes math private tution classes online through Cuemath). After the covid, all schools, colleges adopted digital platform because it was ready for such use. You don't have the right tutor your college? Ditch them, learn from the best teachers this world has to offer. Take online classes from the likes of MIT on YouTube and get certified through Coursera. All the good things are free. Thanks to internet for providing access. Now for an eager student, it does not matter where he physically is located or which college he is studying at. He can acquire knowledge and get ready to compete with those only the branded colleges produced in the past. Though it would be not an easy competition, but not entirely difficult either. Branding in education (through physical campus) is in a strangle and will die a slow death.
Let me come to the next phase of life. Here the change is not driven by technology but through social maturity. I am talking about marriages now, the grand one's. Not those grand marriages hosted by rich families, which they could afford. But those middle classes who went out of the way, who destroyed their savings or took debt for a grand marriage. Why they did so in the first place would be a discussion topic but I think it is mostly for social pressure or thinking that life after marriage is not worrisome at all, so let us spend what we can at marriage. This assumption is wrong, at least for the middle-class family backgrounds. There would be need for housing for the new family and other demands would crop up. Those who are wise would plan for it and reduce the marriage budget to accommodate for such needs. There are few cases, due to incompatibility, marriage ends in a divorce. And those who hosted a grand marriage which failed learn the futility of their efforts. I know of a recent incident of two divorcees getting married at a temple with simple arrangements and doing well now. It is clear that it does not matter how much you spend for a marriage but what matters is how you live afterwards. This learning is coming through a painful process and spreading in a very slow but gradual way. Once the broader society gets the message, grand marriages would slow down and become rare for those who cannot afford it. It will be a good development for the society too.
In the investment world, I have not seen the grandest IPO other than Reliance Power. There were page long advertisements on the news papers, very frequent ads on TV shows. Many learnt about stock markets and opened their demat accounts to bid for this IPO. And a decade later, this company is facing insolvency. And those who had dreams of becoming wealthy with this stock realized that it is not an easy process as they watched in disbelief how their investment is evaporated. Charlie Munger had said "It is not supposed to be easy. Anyone who finds it easy is stupid." Well, knowledge comes at a price and we have our own saying that "A fool and his wealth are parted soon ". After this IPO, there have been many IPOs, lots of successful one's which really did well and made investors rich but the kind of euphoria we had seen earlier is absent now. General public have become cautious. They question before they commit money. They have understood that taking the route of Mutual Funds through SIP's works well for them. What a transformation the society made in this decade.
Grand and Brand does not ensure success or quality. But knowing the underlying value will. It is a matter of time this becomes of the opinion of the majority.
Your journey on the road is blocked. You have to pay a toll to proceed. It doesn't matter you are an occasional traveler or someone who crosses it several times a day, you have to cough up the price before your way is unblocked. Few tolls are inexpensive but some are heavy on wallet.
Similarly, there are two tollgates we cross everyday in life - they are your Manager at your work (assuming you are a office goer) and your wife (assuming you have one) at home. And the tolls are emotional in nature - both inexpensive and expensive energy draw downs.
Both manager and your wife know you well. They have a clear understanding of what jobs you do well and what you mess up. They monitor you and assess you on a continuous basis. They have legal, emotional and moral control over you. If both of them want you to put in a better place, you would become a successful person but they won't let it happen. Your success and happiness should include them and forget it if it ignores them. If you become successful without they being part of it, you would outgrow them and they would lose their control over you. So in the best interest of keeping things as they are, they extract emotional toll from you on a regular basis. Someday if you feel successful for some reason and feel happy and light, it will be sooner either your manager or your wife will ensure your feet come back to earth and hit reality.
Your career can't proceed beyond your manager and your happiness at home depends on your wife's mood. Certainly you don't want to lose the job or run home yourself so you compromise, respect the speedbreaker before the toll and fall in line. Life continues to roll as a circle.
If you are smart, there wouldn't be a blog post like this in your life but you would have learnt how to manage these tolls and practiced taking good breaks in between tolls so that you are sufficiently charged with life energy before you hit the toll again. I do read books, go for walks, laugh with friends and anticipate to pay tolls so they become bearable.
If totally unbearable, may be it's time to find another job or if you're financially independent, you can become your own manager. At home, find ways to keep your wife busy, make sure she has higher problems than managing you. Also convey that your importance is equal in the family. She would get it and may not violate the line of tolerance.
How big are your tolls and how do you manage to pay them?
For sure, Google is not a regular company. They build tech products but earn their revenue from advertising. And the money is ploughed back to build new products which in the beginning look like a crazy idea which is impossible to implement. But then you start seeing it becoming a reality. This is how search engine to google maps got built and the new product line seems to be never ending.
Definitely they have an unconventional thinking process and execution. Their work culture, the kind of people they hire, the way they make their decisions, their communication strategy, innovation process, ways to monetise their products all are different. How about learning that from those who run the company? Then this is the book for you. Eric Schmidt served as CEO and Jonathan Rosenberg who was VP of product development, both seasoned professionals, came as outsiders when the company was in formative stage and the took it to the scale it has reached now tell how all of it happened through this book.
Founders of the company had set the stage for the culture and the hiring process. These two authors got assimilated, internalized it and then scaled it. The process of it, pitfalls, what worked well and what didn’t, what were their learning’s on the path are discussed in this book in detail.
Very interesting and different ways to approach to do the business makes Google a top ranked company and the system they have built ensures it continues to do so for a foreseeable future.
